Job Description
Job Title
Customer Service Officer
Position Overview
Job DescriptionNote: This Job Description is not intended to describe every element of the position. From time to time staff may be asked to perform various job related duties not listed.
TITLE: Customer Service Officer
Reports to: Customer Service ManagerBased at: Melbourne, Australia
Position Objective:
Effectively and courteously process orders, prepare correspondence, and conduct inquiry as requested by the customer, sales, marketing and customer service management. Represent Shaw in a positive manner while interacting multiple times a day with key customers. Provide additional customer support through detailed follow-up from order processing to delivery of the product.
Essential Duties:
+ Perform all order entry, maintenance, and inquiry along with other duties as assigned.
+ Communicate all backorder and order issues to customers on...
Customer Service Officer
Position Overview
Job DescriptionNote: This Job Description is not intended to describe every element of the position. From time to time staff may be asked to perform various job related duties not listed.
TITLE: Customer Service Officer
Reports to: Customer Service ManagerBased at: Melbourne, Australia
Position Objective:
Effectively and courteously process orders, prepare correspondence, and conduct inquiry as requested by the customer, sales, marketing and customer service management. Represent Shaw in a positive manner while interacting multiple times a day with key customers. Provide additional customer support through detailed follow-up from order processing to delivery of the product.
Essential Duties:
+ Perform all order entry, maintenance, and inquiry along with other duties as assigned.
+ Communicate all backorder and order issues to customers on...