Job Description
What You Will Deliver
- Provide quality customer services to prospective and existing clients in a professional manner
- Be proficient and knowledgeable with our products and services so as to generate interest in our customers
- Answer and handle customer’s enquiries, feedback and complaints with high service standard to retain existing customers timely and tactfully
- Make warm/cold & inbound/outbound calls to existing and potential customers
- Work with a team of customer servicing staff in providing full support to clients’ enquiries on account opening, application verification and account management
- Update monthly promotion log sheet /campaign log sheet /weekly report
- Simple administrative tasks such as data entry, editing, and processing of customer information
- Assist in any ad hoc tasks assigned by team lead and Managers
- Minimum 2 years’ relevant working experie...