💼 Full-Time Position

Customer Service Officer

🏢
JCC FOOD CONCEPTS PTE. LTD.
📍 singapore, singapore, Singapore
📍
Location
singapore, Singapore
📅
Posted
June 24, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Embark on a culinary adventure with us at Jumbo Seafood's First Halal Concept Seafood Restaurant in the vibrant heart of Geylang Serai. Be part of our dynamic team in a 170-seater restaurant featuring alfresco outdoor seating and 4 exquisite VIP rooms. Join us now and dive into a world of delectable flavors!

Key Responsibilities

Guest Relations

  • Greet guests and manage seating arrangements professionally and efficiently
  • Provide personalised service by remembering guest preferences and special requests
  • Address feedback and resolve guest concerns calmly and diplomatically
  • Monitor guest satisfaction and provide timely assistance throughout their visit

Front-of-House Service

  • Support waitstaff during peak periods (e.g. taking orders, serving, clearing tables)
  • Ensure tables are properly set up and maintained
  • Coordinate with kitchen and bar teams for smooth delivery of orders
  • ...