Job Description
Job Description
About this opportunity
We are seeking a Customer Service Officer to join our collaborative and fast-paced team. In this role, you will be the key link between our customers, sales team, and supply chain – ensuring a seamless customer experience from order through to delivery. You’ll manage an allocated customer base, support internal sales activity, and play a critical role in driving customer satisfaction and revenue growth.
Your key responsibilities will be to:
- Manage an allocated customer base, building strong relationships to drive revenue growth
- Actively identify and capture new sales opportunities, supporting the Sales team
- Partner closely with Sales to support quoting, pricing, forecasting, and customer growth initiatives
- Deliver a high level of service across all customer interactions while proactively upselling and promoting products and solution...