Job Description
We are a well-established company in the distribution of Semiconductors and Electronic Components, with a presence across Southeast Asia since 2008. We take pride in fostering a workplace that celebrates the richness of different cultures and backgrounds. Our team thrives on building strong connections and delivering exceptional service to our diverse customer base. As part of our expansion plans, we're seeking a passionate Customer Service Officer to join our growing team! In this role, you'll play a key part in supporting our sales team by: Backend Support: Providing exceptional backend support Customer Relationship Management: Handling customer inquiries through phone calls, emails, and electronic communications Order Processing: Processing customer orders efficiently Order Notification: Expediting orders and keeping customers updated on shipments Order Management: Managing open orders and ensuring they meet customer requirements Customer Assistance: Advising customers on upcoming s...