Job Description
## Customer Service OOH AgentApplylocations: Manchester - Devonshire St Ntime type: Full timeposted on: Posted Todayjob requisition id: REQ Annual salary: up to £24,870.29**Customer Service OOH Agent****Location: Manchester – Ardwick (M12)****Contract: Full Time, 1-year fixed term contract****Hours – 37.5 per week****Salary - £****24,870.29** **per annum****Working Pattern** Two-week rotation:* Week 1: Monday to Friday, 4:00 PM to 12:00 AM (weekend off)* Week 2: 3 days in the week and Saturday and Sunday + Weekday shifts: 4:00 PM to 12:00 AM + Weekend shifts: 2.00 PM to 10.00pm**About the Role**The Customer Service Agent is responsible for delivering high-quality, customer-focused support across a range of Local and Central Government contracts. This includes handling enquiries related to housing, repairs, ASB, transport, and other services. The role requires compassion, empathy, and a commitment to resolving issues effectively, particularly when supporting vulnerable custom...