Job Description
General Description:
Supports client 24x7 SOC operation, rotation shift
Main Responsibilities:
- Monitors, receives and interprets signals received on the access control system (to include duress signals, intrusion alarm signals, etc.)
- Monitors and review video surveillance feeds and alerts, and acknowledges the alarms in the system, where applicable
- Controls access to areas through the use of electronic and mechanical access control
- Establishes exact coordinates and plots incident scene activities through the use of refined grid maps
- Performs emergency dispatch, crisis intervention and provide pre-arrival instructions for emergency, medical, security incident, and other events as reported
- Initiates site-wide emergency and routine notifications via public announcement system
- Documents responses through prescribed email notification to MMP se...