Job Description
CUSTOMER SERVICE REPRESENTATIVE
Customer Service Representative
Reboot | Remote | Full-Time | Independent Contractor
About
We are a fast-growing direct-to-consumer energy and hydration brand on a mission to reinvent how people fuel their day. Powered by clean ingredients, nootropics, time-released caffeine, and bold limited-edition flavor drops, we launched in early 2025 and has already surpassed 500,000 customers and 1,200+ five-star reviews.
The brand is design-forward, community-driven, and growing fast. Every touchpoint with a customer — including support — reflects our identity: straightforward, energetic, and actually helpful.
About the Role
Our customer base is growing quickly, and the volume of inbound customer inquiries has reached the point where the founder can no longer handle it personally. This role exists to own the full customer support function — not just...