Job Description
Description
Robert Half is currently seeking to hire a qualified and experienced Customer Service Representative to join our clients in the Eugene area. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.
Responsibilities will include:
+ Responding promptly to customer inquiries in a polite and professional manner.
+ Handling and resolving customer complaints.
+ Processing orders, forms, applications, and requests.
+ Providing customers with product and service information.
+ Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.
+ Monitoring customer service team and ensuring all policies and procedures are adhered to.
+ Developing and maintaining customer relationships and updating customer databases.
+ Performing any other dutie...
Robert Half is currently seeking to hire a qualified and experienced Customer Service Representative to join our clients in the Eugene area. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.
Responsibilities will include:
+ Responding promptly to customer inquiries in a polite and professional manner.
+ Handling and resolving customer complaints.
+ Processing orders, forms, applications, and requests.
+ Providing customers with product and service information.
+ Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.
+ Monitoring customer service team and ensuring all policies and procedures are adhered to.
+ Developing and maintaining customer relationships and updating customer databases.
+ Performing any other dutie...