Job Description
Customer Service Representative (5+ Years BPO Exp + 6 Months Healthcare Exp) | Up to ₱35K | Makati/Pasig | Onsite
Location: Makati or Pasig (Onsite)
Salary: Up to ₱35,000
Shift: Shifting Schedule
Start Date: ASAP / Immediate Joiners Preferred
Job Summary
We are looking for experienced Customer Service Representatives with a strong BPO background and exposure to healthcare accounts. The role involves handling customer inquiries, resolving issues, and ensuring quality service delivery.
Key Responsibilities
Handle inbound and/or outbound customer interactions
Provide accurate information and resolve customer concerns
Maintain high levels of customer satisfaction
Document interactions in the system accurately
Meet performance metrics such as AHT, CSAT, and quality scores
Qualifications
At least 5+ years of BPO experience
With at least 6 mo...
Location: Makati or Pasig (Onsite)
Salary: Up to ₱35,000
Shift: Shifting Schedule
Start Date: ASAP / Immediate Joiners Preferred
Job Summary
We are looking for experienced Customer Service Representatives with a strong BPO background and exposure to healthcare accounts. The role involves handling customer inquiries, resolving issues, and ensuring quality service delivery.
Key Responsibilities
Handle inbound and/or outbound customer interactions
Provide accurate information and resolve customer concerns
Maintain high levels of customer satisfaction
Document interactions in the system accurately
Meet performance metrics such as AHT, CSAT, and quality scores
Qualifications
At least 5+ years of BPO experience
With at least 6 mo...