Job Description
The role:
As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our products and services. You will also handle customer inquiries, complaints, and feedback through various channels, such as phone, email, chat, and social media.
Head on over to search on Google for “Venture Smarter” then go to our Career page from the homepage – if you dare to aspire for better in your career!
Venture Smarter has been featured on media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you’ll know we’re the place to be.
What the job entails:
• Answer incoming calls and emails from customers and respond to their questions and concerns
• Provide information about our products and services, such as features, benefits, pricing, and availability
• Process orders, payments, refunds, and returns, and update customer records accordingly
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