Job Description
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
**Job Summary**:**Summary**:- To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a _**Customer Service Representative**_ located in _**_Flex Aguascalientes_**_._This role will be In-charge of communicating with customers and deal with customer's inquiries.
**- Responsibilities**:- Handle enquiries, and resolve customer problems and complaints with care and efficiency and ensure one call resolution- Maintain customer service standards during high-pressure situations such as increased call volume, fewer resources or demanding customers- Interpret customer needs, recognize symptoms, causes and solutions.
- Identify situations in which the customer requires further explanation or training and effectively provide a solution for the customer as needed- Demonstra...