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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Description
- Engage with customers through inbound and outbound calls to provide exceptional service.
- Assist in resolving customer issues and queries in a timely and efficient manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance customer service experiences.
- Meet and exceed performance metrics related to customer satisfaction and call handling.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: Less than 1 year
- Skills and Competencies: Proficient in English Language
- Skills and Competencies: Strong Customer Service skills
- Skills and Competencies: Previous experience in Call Centre operations is a plus
- Qualities and Traits: Excellent communication and interpersonal skills
- Qualities ...