Job Description
Customer Service Representative — Automotive (Dutch) — Braga, Portugal (Remote)
We're hiring a Dutch-speaking customer service professional based in Portugal for a fully remote role supporting a renowned automotive brand. If you speak Dutch and value weekday structure with the convenience of working from home, let's connect.
Key Responsibilities:
- Handle Dutch-language inbound customer contacts for an automotive brand
- Respond via phone, email, and digital channels Monday to Friday on rotating shifts
- Provide accurate, friendly, and efficient solutions to customer queries
- Log all interactions and flag complex issues for resolution
- Maintain knowledge of the brand's products, policies, and services
- Collect equipment from Braga if within 50km of the office
What We're Looking For:
- Dutch at native or near-native level
- Currently residing in Portugal (relocation not available for remote roles)
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