Job Description
Description
We are looking for a Customer Service Representative to support a non-profit organization in Beloit, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping others, handling a steady volume of customer interactions, and ensuring requests are resolved accurately and professionally. The person in this role will serve as a key point of contact for callers while also managing order-related tasks and maintaining a high standard of service.
**ON SITE ONLY**
Responsibilities:
• Respond to incoming calls with professionalism, provide clear information, and address questions or concerns in a timely manner.
• Assist customers with order entry activities, ensuring details are entered accurately and processed efficiently.
• Deliver courteous support across call center interactions while maintaining a positive and service-focused approach.
• Handle both inbound and outbound communication...
We are looking for a Customer Service Representative to support a non-profit organization in Beloit, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping others, handling a steady volume of customer interactions, and ensuring requests are resolved accurately and professionally. The person in this role will serve as a key point of contact for callers while also managing order-related tasks and maintaining a high standard of service.
**ON SITE ONLY**
Responsibilities:
• Respond to incoming calls with professionalism, provide clear information, and address questions or concerns in a timely manner.
• Assist customers with order entry activities, ensuring details are entered accurately and processed efficiently.
• Deliver courteous support across call center interactions while maintaining a positive and service-focused approach.
• Handle both inbound and outbound communication...