💼 Full-Time Position

Customer Service Representative Bilingual

🏢
Confidential
📍 distrito federal, distrito federal, Mexico
📍
Location
distrito federal, Mexico
📅
Posted
June 04, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Position
Customer Service Representative Bilingual
Location
San Mateo Nopala, Naucalpan, Estado de México
Work Model
Hybrid Model
Weekly schedule of 48 hours.
Operation hours:
Flexible Shift: On-Site Monday to Thursday (07:00 am to 04:00 pm / 08:00 am to 05:00 pm / 09:00 am to 06:00 pm / 10:00 am to 07:00 pm)
Remote: Fridays (07:00 am to 04:00 pm / 08:00 am to 05:00 pm / 09:00 am to 06:00 pm / 10:00 am to 07:00 pm)
Remote: One Saturday per month (07:00 am to 03:00 pm)
Benefits
Pay rate: $23K MXN Monthly
Direct Hiring
Law Benefits
Enhaced Employee Benefits
Requirements
Bachelor's degree is preferred. Candidates with some college or university are allowed.
Proven English proficiency – both spoken and written (preferably native English or language certification).
Customer service mindset.
High Volume Call Center Experience
Key Responsibilities
Provide positive customer experience while appropriately ha...