Job Description
TEKsystems is currently supporting a client in Blue Bell, PA hiring for customer service representatives supporting health benefit programs. This role will be on-site primarily supporting open enrollment season and will get you set up to become a licensed insurance agent. Applicants with strong communication skills are encouraged to apply.
Description
+ Take inbound and outbound calls regarding health benefits services
+ Help customers in a professional and courteous matter
+ Work through multiple computer programs related to customer/patient information
+ Provide customer service with patience and empathy
+ Navigate through CRM systems, outlook and phone effectively
Qualifications
+ Customer service and administration experience
+ Strong communication skills
+ Call center experience is highly preferred
+ Microsoft office skills
+ Reliable transportation
Additional Details:
Description
+ Take inbound and outbound calls regarding health benefits services
+ Help customers in a professional and courteous matter
+ Work through multiple computer programs related to customer/patient information
+ Provide customer service with patience and empathy
+ Navigate through CRM systems, outlook and phone effectively
Qualifications
+ Customer service and administration experience
+ Strong communication skills
+ Call center experience is highly preferred
+ Microsoft office skills
+ Reliable transportation
Additional Details: