Job Description
Description We are looking for a Customer Service Representative to support a busy customer operations team. This long-term contract position is ideal for someone who enjoys managing customer needs, coordinating order activity, and delivering responsive service in a fast-moving environment. The person in this role will act as a key point of contact for customers and internal partners, helping ensure orders move efficiently from request through resolution while maintaining accuracy and compliance.
Responsibilities:
• Serve as a primary contact for customers and internal teams, providing timely updates and attentive support across the full order lifecycle.
• Enter and manage orders for products, software, and project-related requests with a high level of accuracy while following established booking and documentation standards.
• Track open, delayed, and held orders, address exceptions proactively, and coordinate next steps to keep commitments on schedule.
• Handle cu...
Responsibilities:
• Serve as a primary contact for customers and internal teams, providing timely updates and attentive support across the full order lifecycle.
• Enter and manage orders for products, software, and project-related requests with a high level of accuracy while following established booking and documentation standards.
• Track open, delayed, and held orders, address exceptions proactively, and coordinate next steps to keep commitments on schedule.
• Handle cu...