Job Description
Description
We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery in Burnsville, Minnesota. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Resolve issues efficiently while maintaining a positive attitude
Document customer interactions and update account information
Collaborate with internal teams to ensure timely resolution of concerns
Provide product or service information clearly and accurately
Follow up with customers to ensure satisfaction and issue closure
Maintain knowledge of company policies and procedures
Support special projects and administrative tasks as needed
Requirements
Requirements:
Customer service experience in an office o...
We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery in Burnsville, Minnesota. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Resolve issues efficiently while maintaining a positive attitude
Document customer interactions and update account information
Collaborate with internal teams to ensure timely resolution of concerns
Provide product or service information clearly and accurately
Follow up with customers to ensure satisfaction and issue closure
Maintain knowledge of company policies and procedures
Support special projects and administrative tasks as needed
Requirements
Requirements:
Customer service experience in an office o...