Job Description
Description
Our client in the Canton, Connecticut is seeking a Customer Service Representative for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities:
+ Provide prompt, professional support to customers via phone, email, and other communication channels
+ Respond to inquiries related to orders, products, account information, and service issues
+ Resolve customer concerns efficiently while maintaining a high level of customer satisfaction
+ Enter and update customer information accurately in internal systems
+ Process orders, track shipments, and coordinate with internal departments as needed
+ Maintain detailed records of customer interactions and follow-up activities
+ Support general administrative and customer service functions as a...
Our client in the Canton, Connecticut is seeking a Customer Service Representative for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities:
+ Provide prompt, professional support to customers via phone, email, and other communication channels
+ Respond to inquiries related to orders, products, account information, and service issues
+ Resolve customer concerns efficiently while maintaining a high level of customer satisfaction
+ Enter and update customer information accurately in internal systems
+ Process orders, track shipments, and coordinate with internal departments as needed
+ Maintain detailed records of customer interactions and follow-up activities
+ Support general administrative and customer service functions as a...