Job Description
Who we are.
At Bluehost, we believe all small businesses deserve the opportunity to succeed online. Our mission is to give small businesses the confidence to think big. We're the all-in-one platform for small businesses to grow online with powerful simplicity, premium performance, smart tools and human support.
What you’ll do & how you’ll make your mark
In this role, you are responsible to handle inbound customer call such as sales, retention, troubleshooting, cancellations and makes outbound follow up calls during scheduled hours, providing an excellent customer experience.
Achieves productivity related targets, quality targets, sales and revenue targets, average handle time, schedule adherence, Service Request closures and quality measures.
Configures and troubleshootsweb/email relatederrors with domain names and associated products.
Provides recommendations to customers that is tailored to their needs and ...