Job Description
Description
We are looking for a Customer Service Representative to support a busy retail store operation in Charlotte, North Carolina. This Contract position is well suited for someone who enjoys helping customers, managing order-related tasks, and keeping daily activities organized in a fast-moving setting. The ideal candidate brings strong communication skills, accuracy, and a service-focused mindset to every interaction.
Responsibilities:
• Manage customer requests by phone and through other communication channels, providing prompt and courteous support.
• Enter and update orders with a high level of accuracy while following established company procedures.
• Maintain organized records and documentation so information can be accessed quickly when needed.
• Work closely with coworkers to keep daily workflows running smoothly and deliver a positive customer experience.
• Share important updates clearly with customers and ...
We are looking for a Customer Service Representative to support a busy retail store operation in Charlotte, North Carolina. This Contract position is well suited for someone who enjoys helping customers, managing order-related tasks, and keeping daily activities organized in a fast-moving setting. The ideal candidate brings strong communication skills, accuracy, and a service-focused mindset to every interaction.
Responsibilities:
• Manage customer requests by phone and through other communication channels, providing prompt and courteous support.
• Enter and update orders with a high level of accuracy while following established company procedures.
• Maintain organized records and documentation so information can be accessed quickly when needed.
• Work closely with coworkers to keep daily workflows running smoothly and deliver a positive customer experience.
• Share important updates clearly with customers and ...