Job Description
Description
We are looking for an experienced and detail-oriented Customer Service Representative to join our team on a long-term contract basis. This position involves managing a high volume of order processing and requires close collaboration with sales and customer service teams. This role offers the opportunity to work remotely while supporting key business operations.
Responsibilities:
• Process a large volume of orders received from sales and customer service teams with accuracy and efficiency.
• Enter contractual details into Salesforce and maintain organized electronic documentation.
• Modify customer licenses for new accounts and manage renewals for existing accounts.
• Notify customers about their registration links and provide guidance on the registration process.
• Collaborate closely with the sales and customer service teams to address any changes or updates related to orders.
• Utilize Microsoft Exce...
We are looking for an experienced and detail-oriented Customer Service Representative to join our team on a long-term contract basis. This position involves managing a high volume of order processing and requires close collaboration with sales and customer service teams. This role offers the opportunity to work remotely while supporting key business operations.
Responsibilities:
• Process a large volume of orders received from sales and customer service teams with accuracy and efficiency.
• Enter contractual details into Salesforce and maintain organized electronic documentation.
• Modify customer licenses for new accounts and manage renewals for existing accounts.
• Notify customers about their registration links and provide guidance on the registration process.
• Collaborate closely with the sales and customer service teams to address any changes or updates related to orders.
• Utilize Microsoft Exce...