Job Description
Description
We are seeking a detail-oriented and proactive Customer Service Representative for a temp-to-hire opportunity with a growing company in the construction industry. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can effectively coordinate across multiple departments to ensure excellent service and on-time delivery.
Key Responsibilities:
+ Manage order intake via phone and email, ensuring accuracy and timeliness
+ Verify product availability and confirm inventory levels
+ Coordinate with purchasing and fabrication teams to locate or source products as needed
+ Partner with the shipping department to track and confirm on-time deliveries
+ Perform high-volume data entry using alphanumeric systems with strong attention to detail
+ Handle 20+ inbound calls daily, providing professional and efficient customer support
+ Utilize Microsoft Dynamics AX to sea...
We are seeking a detail-oriented and proactive Customer Service Representative for a temp-to-hire opportunity with a growing company in the construction industry. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can effectively coordinate across multiple departments to ensure excellent service and on-time delivery.
Key Responsibilities:
+ Manage order intake via phone and email, ensuring accuracy and timeliness
+ Verify product availability and confirm inventory levels
+ Coordinate with purchasing and fabrication teams to locate or source products as needed
+ Partner with the shipping department to track and confirm on-time deliveries
+ Perform high-volume data entry using alphanumeric systems with strong attention to detail
+ Handle 20+ inbound calls daily, providing professional and efficient customer support
+ Utilize Microsoft Dynamics AX to sea...