Job Description
Description We are looking for a dedicated and detail-oriented Customer Service Representative to join a dynamic apparel company in Commerce, California. In this Contract to permanent position, you will play a key role in fostering positive customer relationships and ensuring seamless order management for retail and wholesale clients. This opportunity is ideal for individuals who excel in fast-paced environments and are committed to delivering exceptional service.
Responsibilities:
• Manage customer orders, returns, exchanges, and cancellations with precision and efficiency.
• Collaborate with internal teams, including warehouse, sales, and production, to ensure timely order fulfillment.
• Provide customers with accurate product information, pricing details, and updates on order status.
• Address and resolve customer concerns, escalating complex issues when necessary.
• Maintain up-to-date and accurate customer records and order details in company systems.
• ...
Responsibilities:
• Manage customer orders, returns, exchanges, and cancellations with precision and efficiency.
• Collaborate with internal teams, including warehouse, sales, and production, to ensure timely order fulfillment.
• Provide customers with accurate product information, pricing details, and updates on order status.
• Address and resolve customer concerns, escalating complex issues when necessary.
• Maintain up-to-date and accurate customer records and order details in company systems.
• ...