Job Description
Location: Remote from Greece (Relocation Support will be provided)
Overview
We are seeking a customer-focused Croatian-speaking Customer Service Representative to join our team remotely from Greece. In this role, you will handle inbound customer inquiries and provide high-quality support while working from home. You will play a key role in ensuring a positive and seamless customer experience.
Key Responsibilities
- Manage inbound calls, emails, and chat inquiries from Croatian-speaking customers
- Provide accurate information regarding products, services, and policies
- Resolve customer concerns efficiently and professionally
- Escalate complex cases to the appropriate departments when required
- Maintain accurate documentation of interactions in CRM systems
- Ensure high customer satisfaction and service quality standards
- F...