Job Description
About the Role
We are looking for enthusiastic and customer-oriented individuals to join our growing team as Customer Service Representatives (CSR). If you have strong communication skills and a passion for helping customers, this is a great opportunity to start or advance your career in the BPO industry.
Key Responsibilities
Handle customer inquiries via phone, email, or chat.
Provide accurate information regarding products, services, and account concerns.
Resolve customer issues in a professional and timely manner.
Document customer interactions and update records accurately.
Meet performance metrics for quality, productivity, and customer satisfaction.
Follow company policies and procedures while delivering excellent customer service.
Qualifications
High School Graduate (Old Curriculum) or Senior High School Graduate.
With or without BPO experience.
Good communication and inte...
We are looking for enthusiastic and customer-oriented individuals to join our growing team as Customer Service Representatives (CSR). If you have strong communication skills and a passion for helping customers, this is a great opportunity to start or advance your career in the BPO industry.
Key Responsibilities
Handle customer inquiries via phone, email, or chat.
Provide accurate information regarding products, services, and account concerns.
Resolve customer issues in a professional and timely manner.
Document customer interactions and update records accurately.
Meet performance metrics for quality, productivity, and customer satisfaction.
Follow company policies and procedures while delivering excellent customer service.
Qualifications
High School Graduate (Old Curriculum) or Senior High School Graduate.
With or without BPO experience.
Good communication and inte...