💼 Full-Time Position

Customer Service Representative (CSR)

🏢
Refloor
📍 Troy, MI, United States
📍
Location
Troy, United States
📅
Posted
June 27, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Customer Service Representative (CSR)

You don’t know me… but I know you.

You’re not the type to sit around waiting for the day to end.

You like being busy. You like winning. And you get frustrated when your effort doesn’t actually matter.

That won’t be a problem here.

We’re looking for someone who can handle high call volume, stay sharp under pressure, and consistently turn conversations into booked appointments.

This is not a “figure it out yourself” role.
You’ll follow a proven system, get real coaching, and know exactly how you’re performing every day.

What you’ll do:

+ Handle inbound & outbound calls

+ Identify customer needs

+ Set qualified appointments with decision-makers

+ Track activity and follow a structured process

This is for you if you:

+ Are coachable and competitive

+ Don’t get discouraged by rejection

+ Want clear expectations and m...