Job Description
Job description:
- Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
- Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
- Maintain a deep understanding of company products, services, and policies to provide accurate information.
Qualifications:
- High school/Senior High school graduates are welcome.
- No BPO experience are also welcome; training provided.
- Positive attitude and communication skills.
- Typing skills.
- Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
- Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
- Maintain a deep understanding of company products, services, and policies to provide accurate information.
Qualifications:
- High school/Senior High school graduates are welcome.
- No BPO experience are also welcome; training provided.
- Positive attitude and communication skills.
- Typing skills.