Job Description
Description
Our client is seeking a detail-oriented Customer Service Representative for a 3-month contract assignment. This role will support day-to-day customer interactions, resolve inquiries, and help ensure a positive customer experience in a fast-paced environment.
Key Responsibilities:
+ Respond to customer inquiries via phone, email, and chat
+ Resolve customer issues related to orders, accounts, billing, or service requests
+ Document interactions accurately in the company system
+ Escalate complex issues to the appropriate department as needed
+ Process orders, updates, returns, or account changes
+ Maintain a high level of professionalism and customer care
+ Meet response time, quality, and service goals
+ Assist with administrative or departmental support tasks as needed
Requirements
+ 1+ years of customer service experience preferred
+ Strong verbal ...
Our client is seeking a detail-oriented Customer Service Representative for a 3-month contract assignment. This role will support day-to-day customer interactions, resolve inquiries, and help ensure a positive customer experience in a fast-paced environment.
Key Responsibilities:
+ Respond to customer inquiries via phone, email, and chat
+ Resolve customer issues related to orders, accounts, billing, or service requests
+ Document interactions accurately in the company system
+ Escalate complex issues to the appropriate department as needed
+ Process orders, updates, returns, or account changes
+ Maintain a high level of professionalism and customer care
+ Meet response time, quality, and service goals
+ Assist with administrative or departmental support tasks as needed
Requirements
+ 1+ years of customer service experience preferred
+ Strong verbal ...