💼 Full-Time Position

Customer Service Representative

🏢
Onsemi
📍 Dongguan Shi, Guangdong Sheng, China
📍
Location
Dongguan Shi, China
📅
Posted
June 05, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Summary: 

· Proactive Tactical Service Support


· Proactive Customer Relationship Management 


· Customer Advocacy/Problem Resolution

  • Master Order Management (including Quote, order entry, reschedule, shipment expedite, RMA etc)
  • Customer Relationship Management: Ensure consistent, high-quality customer experience across all touchpoints.
  • Customer Advocacy/Problem Resolution: Demonstrate strong escalation management skills, ensuring timely resolution of complex or urgent cases.
  • Systems & Tools Expertise: Master Oracle system and Salesforce case management

  • Thorough understanding supply chain management
  • Customer service skills, data analysis and problem-solving skills 
  • Able to perform multiple tasks simultaneously, able to balance short- and long-term goals 
  • Strong Interpersonal skills 
  • Strong communication skills (English written and verbal) 
  • Motivational skills, in...