Job Description
Description
Our client in the manufacturing industry is seeking a Customer Service Representative / Order Entry Specialist for a contract-to-hire opportunity. This role is heavily focused on high-volume order entry in SAP and requires strong customer support experience in a fast-paced manufacturing environment. The ideal candidate will have experience working with SAP, Salesforce, and another ERP system, along with excellent communication and problem-solving skills. Based on general knowledge.
Key Responsibilities:
+ Enter and process a high volume of customer orders accurately in SAP.
+ Manage order status, updates, changes, and shipment coordination to ensure timely delivery.
+ Serve as the primary point of contact for customers regarding order inquiries, product availability, pricing, and delivery timelines.
+ Use Salesforce to track customer interactions, update account information, and maintain detailed records.
+ W...
Our client in the manufacturing industry is seeking a Customer Service Representative / Order Entry Specialist for a contract-to-hire opportunity. This role is heavily focused on high-volume order entry in SAP and requires strong customer support experience in a fast-paced manufacturing environment. The ideal candidate will have experience working with SAP, Salesforce, and another ERP system, along with excellent communication and problem-solving skills. Based on general knowledge.
Key Responsibilities:
+ Enter and process a high volume of customer orders accurately in SAP.
+ Manage order status, updates, changes, and shipment coordination to ensure timely delivery.
+ Serve as the primary point of contact for customers regarding order inquiries, product availability, pricing, and delivery timelines.
+ Use Salesforce to track customer interactions, update account information, and maintain detailed records.
+ W...