Job Description
English/Farsi Bilingual Customer Service Representative Company: TeamFicient Location: Remote Employment Type: Part-Time Salary Range: TBD Work Schedule: Time Range: Between 7 AM and 7 PM CST Days Off: TBD (2 days per week) About the Role We are seeking a dependable and customer-focused English/Farsi Bilingual Customer Service Representative to provide exceptional support via phone, email, and text. The ideal candidate will assist customers with scheduling, enrollments, payment processing, and general inquiries while delivering a positive customer experience. Core Responsibilities Customer Support & Communication Handle inbound and outbound customer calls professionally Respond to customer inquiries via email and text Provide timely and accurate information regarding services, appointments, and general inquiries Scheduling & Enrollment Support Schedule and reschedule appointments using the company scheduling system Assist customers with enrollments and payment processing Administrative...