Job Description
Customer Service Representative
Davao City | Onsite
Caldwell Communication
About the Role
We are actively hiring Customer Service Representatives in Davao City. This role offers competitive pay, performance incentives, paid training from Day 1, and long-term career growth in a supportive and people-focused work environment.
Job Description
We are looking for Customer Service Representatives who will assist customers with inquiries, provide accurate information, and ensure a positive service experience across different communication channels.
Responsibilities
- Respond to customer inquiries via phone, chat, or email
- Provide accurate information about services, accounts, and processes
- Resolve customer concerns efficiently and professionally
- Document all customer interactions and updates accurately
- Escalate complex issues to supervisors when needed
- Maintain service ...
Davao City | Onsite
Caldwell Communication
About the Role
We are actively hiring Customer Service Representatives in Davao City. This role offers competitive pay, performance incentives, paid training from Day 1, and long-term career growth in a supportive and people-focused work environment.
Job Description
We are looking for Customer Service Representatives who will assist customers with inquiries, provide accurate information, and ensure a positive service experience across different communication channels.
Responsibilities
- Respond to customer inquiries via phone, chat, or email
- Provide accurate information about services, accounts, and processes
- Resolve customer concerns efficiently and professionally
- Document all customer interactions and updates accurately
- Escalate complex issues to supervisors when needed
- Maintain service ...