Job Description
Proselect Management Inc
Job Description
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Company Equipment, Retirement Plan
Professional Development
Job Training, Professional Development
Responsibilities
- Handle and resolve customer enquiries on first contact.
- Identify needs, provide solutions, or elevate to specialists when necessary.
- Promote digital banking and self-service tools.
- Meet customer satisfaction, risk, and performance targets.
- Build banking knowledge through training and mentorship.
Qualifications
- At least 3 years of CSR experience (preferably with Financial account experience)