Job Description
Customer Service Representative for healthcare account
Employer: Synlink Recruitment Outsourcing Co. Inc.
Location: On-site - Pasig
Qualifications: No Exp Required, High/Senior High School, Full-time
Job Description
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with product information, order placement, and account management.
- Troubleshoot and resolve customer issues effectively while providing exemplary customer service.
- Maintain accurate records of customer interactions and follow up as necessary.
- Communicate regularly with team members to ensure a smooth workflow and address customer needs.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 6 months intl. voice experience — a PLUS but not required!
- Skills and Comp...