Job Description
Description
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Fort Atkinson, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing high-volume communication, and ensuring each interaction is handled with professionalism and care. The person in this role will serve as a key point of contact for customers, providing accurate information, processing requests, and maintaining a positive service experience across phone-based interactions.
**ON SITE ONLY**
Responsibilities:
• Respond to incoming customer calls promptly and professionally, addressing questions, concerns, and service requests with a helpful approach.
• Enter and update order information accurately in internal systems to ensure timely processing and dependable recordkeeping.
• Handle a steady volume of customer interactions while maintaining quality, courtesy, a...
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Fort Atkinson, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing high-volume communication, and ensuring each interaction is handled with professionalism and care. The person in this role will serve as a key point of contact for customers, providing accurate information, processing requests, and maintaining a positive service experience across phone-based interactions.
**ON SITE ONLY**
Responsibilities:
• Respond to incoming customer calls promptly and professionally, addressing questions, concerns, and service requests with a helpful approach.
• Enter and update order information accurately in internal systems to ensure timely processing and dependable recordkeeping.
• Handle a steady volume of customer interactions while maintaining quality, courtesy, a...