Job Description
Description We are looking for a Customer Service Representative to support day-to-day customer interactions for a growing team in Fort Wayne, Indiana. This contract position with permanent potential is ideal for someone who enjoys helping customers, managing order-related requests, and delivering responsive service across phone and administrative channels. The person in this role will handle a high volume of communication while maintaining accuracy, professionalism, and strong attention to detail.
Responsibilities:
• Respond to incoming customer calls with professionalism, providing timely assistance and clear information.
• Place outbound calls as needed to follow up on requests, confirm details, and support ongoing service needs.
• Enter customer orders and related information accurately into internal systems to ensure smooth processing.
• Address questions, concerns, and routine service issues while maintaining a positive customer experience.
• Document cust...
Responsibilities:
• Respond to incoming customer calls with professionalism, providing timely assistance and clear information.
• Place outbound calls as needed to follow up on requests, confirm details, and support ongoing service needs.
• Enter customer orders and related information accurately into internal systems to ensure smooth processing.
• Address questions, concerns, and routine service issues while maintaining a positive customer experience.
• Document cust...