💼 Full-Time Position

Customer Service Representative

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Ammeraal Beltech
📍 Franklin Park, Illinois, United States
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Location
Franklin Park, United States
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Posted
June 13, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

The Customer Service Representative is responsible for managing accounts through reactive and proactive telephone contact and email to maintain and grow sales as well as provide technical support to customers. Perform, execute, and coordinate all work including technical matters related to customer service activities.
A day in the life of a CSR can look like
  • Service customer requests for quotes and orders received through multiple channels of communication.
  • Convert quotes to orders.
  • Consult with sales on commercial and technical issues as required.
  • Assist customers with accurate transactions and industry specific product information.
  • Provide conveyor recommendations and technical assistance for conveyor belting solutions.
  • Utilize telephone sales and support skills to create interest and offer value-added products and services to customers.
  • Build and expand customer relationships and help ensure replacement and increased business.