Job Description
Customer Service Representative – German + English
Location: Umhlanga, South Africa (On-Site)
Start Dates: April, June, August, October 2026
Work Schedule: 24/7 rotating shifts
About the Role:
We are seeking German + English speaking Customer Service Representatives to support our online retail client. You will be the first point of contact for customers, providing high-quality support and ensuring customer satisfaction.
Responsibilities:
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Handle customer inquiries via phone, email, or chat in German and English
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Provide accurate information on products, orders, and services
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Resolve customer issues professionally and efficiently
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Maintain accurate records of customer interactions
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Work effectively in a fast-paced, 24/7 rotating shift environmen...