Job Description
Customer Service Representative | Guadalajara | On-Site
$18,000 MXN Gross + 8% Savings Fund +$1,0000 Food Vouchers + Major Medical Insurance
Here's the deal!
Some customer service jobs are about answering calls. This one is about helping people get the medication they need.
Every day, you'll speak with patients who have questions about their prescriptions, insurance coverage, refill requests, or delivery status. Sometimes they'll be frustrated. Sometimes they'll be confused. Sometimes they'll just need someone who can explain things clearly and help them move forward. That's where you make the difference.
You'll work with patients, pharmacies, insurance providers, and internal teams to make sure every prescription moves through the process as smoothly as possible. No medical background? That's okay. If you're someone who enjoys helping people, solving problems, and turn...