Job Description
Provide innovative customer service solutions by responding to inquiries and building trust with customers in an on‑site role in Iloilo.
Your Role
Key responsibilities include:
- Responding to customer inquiries by telephone or e‑mail to provide non‑technical problem resolution.
- Identifying and assessing customers' needs to achieve satisfaction.
- Building sustainable relationships and trust with customer accounts through open and interactive communication.
- Providing accurate, valid, and complete information by using the right methods/tools.
- Utilizing a customer relationship application or database to record activities and research product/client information.
- Working independently within established procedures associated with the specific job function.
About You
The company is looking for:
- Bachelor's Degree (Four-year college course).
- 0 — 1 year work experience. <...