Job Description
About the Role
Si le interesa solicitar este empleo, por favor, asegúrese de cumplir los siguientes requisitos que se enumeran a continuación.
We are seeking a dedicated Customer Service Representative fluent in Icelandic to join a leading outsourcing / BPO team in Barcelona. In this full-time role (38.5h/week), you will assist international travellers and accommodation partners handling enquiries via phone and email, clarifying service, payment and technical questions, and ensuring excellent support throughout the process. You'll serve as a mediator between clients and accommodation providers, always striving to deliver a high level of service and clear communication, while following established procedures.
What You Need
Native or fluent Icelandic (C2), and strong command of English
Excellent interpersonal and communication skills both written and spoken
Proficiency in PC tools (Office 365, CRM platforms, internal systems)
A problem-solving attitude ...
Si le interesa solicitar este empleo, por favor, asegúrese de cumplir los siguientes requisitos que se enumeran a continuación.
We are seeking a dedicated Customer Service Representative fluent in Icelandic to join a leading outsourcing / BPO team in Barcelona. In this full-time role (38.5h/week), you will assist international travellers and accommodation partners handling enquiries via phone and email, clarifying service, payment and technical questions, and ensuring excellent support throughout the process. You'll serve as a mediator between clients and accommodation providers, always striving to deliver a high level of service and clear communication, while following established procedures.
What You Need
Native or fluent Icelandic (C2), and strong command of English
Excellent interpersonal and communication skills both written and spoken
Proficiency in PC tools (Office 365, CRM platforms, internal systems)
A problem-solving attitude ...