Job Description
Description
The Sales Support Administrator is responsible for coordinating and executing customer account onboarding activities, ensuring accurate setup, timely activation, and a smooth handoff from Sales to Customer Service.
Key Responsibilities
+ Coordinate and support a Sales Support onboarding team of 3–4 team members
+ Coordinate new customer and transition account onboarding from Sales handoff through activation
+ Maintain clear documentation and status updates throughout the onboarding lifecycle
+ Support a smooth transition to Customer Service or Account Implementation teams upon completion
Requirements • Bachelor’s degree in a science-related field preferred; some college coursework will also be considered.
• 3-5 years of experience in a high-pressure customer service environment, ideally in manufacturing or order management.
• Proficiency with Microsoft Office Suite, including Excel and Word, and familiarit...
The Sales Support Administrator is responsible for coordinating and executing customer account onboarding activities, ensuring accurate setup, timely activation, and a smooth handoff from Sales to Customer Service.
Key Responsibilities
+ Coordinate and support a Sales Support onboarding team of 3–4 team members
+ Coordinate new customer and transition account onboarding from Sales handoff through activation
+ Maintain clear documentation and status updates throughout the onboarding lifecycle
+ Support a smooth transition to Customer Service or Account Implementation teams upon completion
Requirements • Bachelor’s degree in a science-related field preferred; some college coursework will also be considered.
• 3-5 years of experience in a high-pressure customer service environment, ideally in manufacturing or order management.
• Proficiency with Microsoft Office Suite, including Excel and Word, and familiarit...