Job Description
Malaysia
Job Description
Operational Function
- To transact over-the-counter transactions on cash and non-cash transactions according to advice slips or other negotiable documents
- To record all transaction accurately and balance each day's operations
- To perform general administrative duties as required by the function
- To discharge duties instructed by immediate supervisor to serve business interests of the Bank
Customer Relationship
- To attend to customer requests, inquiries, problems and complaints by providing prompt service to customers, and to elevate customer feedback to higher authority for deliberation
- To actively engage in cross product sales activities to ensure optimal customer reach
Process & Compliance
- To maintain confidentiality of information and comply with standard operational procedures (SOPs) and to ensure regulatory requirements...