💼 Full-Time Position

Customer Service Representative

🏢
Johnson Controls
📍 Kansas City, Missouri, United States
📍
Location
Kansas City, United States
📅
Posted
June 10, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Emergency Dispatch Operator (EDO)

Promotional opportunities are available after 90 days. The hourly wage ranges from $14 to $16, depending on experience. Bilingual candidates fluent in Spanish and English are encouraged to apply and will receive additional compensation.

Responsibilities include, but are not limited to, the following:

· You will be responsible for monitoring and responding to alarms and signals while providing exceptional customer service.

· Make outgoing calls to verify alarms and signals, dispatch authorities, and notify responsible parties.

· Document alarm handling procedures and complete alarm processing as per standard operating procedures.

You will carry out your responsibilities by:

Participating in a comprehensive five-week interactive training program designed to prepare you for the role and introduce you to exciting opportunities. During this training, you will develop the skills necessary to s...