💼 Full-Time Position

Customer Service Representative

🏢
AFFIN Group
📍 kuala lumpur, kuala lumpur, Malaysia
📍
Location
kuala lumpur, Malaysia
📅
Posted
June 11, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Create the future with Affin! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Job Purpose

  • To provide frontline service to customers.
  • To deliver quality customer service in accordance with Bank's internal policies.
  • To perform back office functions as well as provide customer service support.
  • To contribute towards branch's deposit growth and cross selling Deposit / Investment / Bancassurance / Banca Takaful products.

Accountabilities

Financial

  • To take proactive actions to prevent fraud and losses (internal & external).
  • To contribute to deposit growth by soliciting new accounts.
  • To assist in managing cost control for the branch as per approved budget.