Job Description
About the Team
Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await! We’re thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers. You’ll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration. Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!
Responsibilities
- Handle inbound/outbound enquiries, feedback and provide resolutions to end user and merchant over the phone or via emails relating to renowned product.
- Provide accurate and efficient support work relating to the renowned products.
- Ensure targets (customer satisfaction index, first call resolution, productivity) are met.
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