Job Description
Job Title: Customer Service Representative
Location: Lenexa, KS
Type: Contract
Contractor Work Model: Onsite – onsite
Hours: M-F 8:30 am - 5:00 pm CT
Responsibilities
+ Handle day-to-day interactions between the company and customers to ensure a consistent and engaging customer experience.
+ Engage with internal and external customers in a friendly, helpful, and professional manner.
+ Manage inbound and outbound calls, faxes, and emails, efficiently resolving inquiries and troubleshooting issues.
+ Document notes in relevant systems and communicate effectively via email with clients while on calls.
+ Support sales interface and uphold standards for quality service delivery.
Requirements
+ Customer-facing experience required.
+ Strong verbal and written communication skills, primarily over the phone.
+ Ability to switch between applications while on calls, incl...
Location: Lenexa, KS
Type: Contract
Contractor Work Model: Onsite – onsite
Hours: M-F 8:30 am - 5:00 pm CT
Responsibilities
+ Handle day-to-day interactions between the company and customers to ensure a consistent and engaging customer experience.
+ Engage with internal and external customers in a friendly, helpful, and professional manner.
+ Manage inbound and outbound calls, faxes, and emails, efficiently resolving inquiries and troubleshooting issues.
+ Document notes in relevant systems and communicate effectively via email with clients while on calls.
+ Support sales interface and uphold standards for quality service delivery.
Requirements
+ Customer-facing experience required.
+ Strong verbal and written communication skills, primarily over the phone.
+ Ability to switch between applications while on calls, incl...