💼 Full-Time Position

Customer Service Representative

🏢
Recipharm
📍 Lisbon, Lisbon, Portugal
📍
Location
Lisbon, Portugal
📅
Posted
June 05, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Our Customer Service team is growing!

We’re looking for a Customer Service Representative to help us manage and support client accounts across different regions, ensuring smooth handling of orders, customer data, shipments, and queries.


If you’re someone who enjoys problem-solving, thrives in a fast-paced environment, and values collaboration across teams — this role is for you.


Main tasks:

  • Receive and process customer orders

  • Update and maintain customer data

  • Respond to customer queries and solve problems

  • Collaborate with teams such as Commercial, Supply Chain, and Logistics

  • Support customers from other regions when needed

  • Join customer meetings and help with complaints or disputes

  • Keep documents and records organized

  • Assist with forecasting, deliveries, invoicing, and system updates
  • What we’re looking for:

  • 5+ years' experience in customer service, sa...